Terms and conditions of sale
Ownership of the site
The website www.kfit.it (hereafter Site) is owned by Sport Identity of M R based in via Resia 26, 39100 Bolzano and is aimed at the online sale of cosmetic products.
The General Conditions relate to the regulation of the purchase of Products, carried out remotely, via computer network, from the Website www.kfit.it (hereinafter, the Site).
All purchases of products made through the site by users who access it (hereinafter, the customers) are governed by these general conditions and by Italian law and in particular by the legislative decree 6 September 2005 n. 206 (Legislative Decree no. 206/2005), on the Consumer Code, with specific reference to the legislation on distance contracts and the legislative decree 9 April 2003 n. 70 (Legislative Decree 70/2003) on certain aspects concerning electronic commerce.
Therefore, Sport Identity invites you to read these conditions carefully, to print them and, in any case, to keep a copy of them, also in electronic format.
Acceptance of the general sales conditions
With the conclusion of the Purchase Contracts, according to the procedure, the Customer accepts and undertakes to observe these General Conditions.
These Conditions of Sale, together with the conditions of delivery and payment of the goods provided in this Site are an integral part of the sales contract concluded between the Customer and Sport Identity. The Conditions of Sale are also available to the Customer in order to allow them to be reproduced and stored in compliance with the provisions of art. 12, paragraph 3 of Legislative Decree 70/2003.
Sport Identity may modify the contents of the General Conditions at any time and without prior notice. The General Conditions published on the Website at the time the Customer places the purchase order is applied to each individual Purchase Agreement.
The publication of the products displayed on the Site constitutes the terms of the invitation addressed to the Customer to formulate the purchase proposal. The Customer's order in relation to the goods present on the Site has the value of a contractual offer to Sport Identity and may be made by filling in the specific online form. The order of the Customer assumes complete knowledge and full acceptance of the purchase procedure, of these general sales conditions and of the payment and delivery conditions on the Site.
The Products offered are illustrated in detail on the Website, within the respective sections, divided by Product categories. The visual representation of the Products on the Site, where available, has an indicative value and normally corresponds to the photographic image of the Products themselves and has the sole purpose of presenting them for sale, without any guarantee or commitment, from Sport Identity regarding the exact correspondence of the image depicted on the Site with the real Product; and this, with particular regard to its actual dimensions and / or the chromatic aspects of the Products and / or the packages. If there is a difference between the image and the written product sheet, the description of the product sheet always prevails.
All Product prices are clearly indicated on the Site and are inclusive of VAT. Shipping and delivery costs are adequately indicated at the time of the order. For more details on costs and shipping methods, please read the dedicated section "Info and Cost Shipping".
To purchase the Products, the Customer must register on the Site by entering their personal details, following the instructions contained in the registration section, and must fill in and send Sport Identity the electronic order form available on the site, following the instructions therein.
The Customer must enter the selected Products in the appropriate "Shopping Cart" section and, after having chosen the delivery methods for the Products and viewed and accepted the contribution for the shipping costs, may proceed with the purchase.
In the event that the Customer wishes to modify the purchase order, the Customer will have the right to change the quantity of the Products he intends to purchase, adding or eliminating one or more Products from the Cart.
At the end of these operations, the Customer will display a screen containing the summary of the purchase order, including delivery costs, with a request for further confirmation of the purchase procedure.
After viewing the summary, the customer must select the type of payment desired, credit card and PayPal, or if in the customer's possession by coupon, and send the order by clicking on the appropriate confirmation button.
The purchase of products and services is reserved for people over the age of 18 or who have the capacity to act. Sport Identity disclaims any responsibility in the event that incapable subjects act in violation of this rule.
Conclusion of the contract
The order sent by the Customer has the value of a contractual proposal and involves the complete knowledge and full acceptance of these General Conditions.
The Purchase Contract stipulated between Sport Identity and the Customer must be considered concluded with the sending by Sport Identity of the acceptance of the order to the Customer's e-mail address. The confirmation message will contain a reference code (Order Number or Order), to be used in any subsequent communication with Sport Identity. The message will propose, in addition to the mandatory information by law, all data entered by the Customer. The Customer undertakes to verify the correctness of the data reported in the communication of Sport Identity and to communicate to it, promptly, any inaccuracies. Possible increases in costs caused by errors in data not promptly reported, will be the sole responsibility of the Customer.
The Customer has the right to view each individual order on the Site, in his personal area, if he is registered, or by contacting Sport Identity in the contact section (Customer Service), immediately after sending the order. The Customer can check at any time the content of the concluded purchase contracts, as these data are available for a period equal to 12 months from the delivery of the Products.
Occasional unavailability of the Products offered may occur, in which case, if the Products selected by the Customer are not, in whole or in part available, the order will be sent with the products available after having sent notice to the Customer regarding the products not available.
Sport Identity has the right to accept or not, at its discretion, the order sent by the Customer, without the latter being able to make claims or rights whatsoever, in any capacity, including compensation, in the event of failure to accept the order. Sport Identity also reserves the right not to accept purchase proposals and cancel orders in the event that the conditions for non-solvency exist, or in cases where, also as a result of checks and checks with the circuit that manages card payments. credit, appear anomalies in the transactions and in the means of payment used by the Customer.
Terms of payment
Sport Identity issues an invoice or payment receipt for the Products purchased, when the Products are delivered to the courier for shipment, sending it via e-mail to the Customer. The information provided by the Customer will be used to issue the invoice or the payment receipt.
The payment for the Products purchased is made by credit card or PayPal in the manner specified below:
Payment by Credit Card and Prepaid Card
The Customer can pay conveniently and safely with a Credit Card; we accept Mastercard and Visa circuits. All data is transferred in encrypted form using an SSL certificate and cannot therefore be intercepted by external parties.
Once the order has been completed and the PayPal method has been chosen as the payment method, the buyer will be redirected to the PayPal Website, where he will be able to access his account by entering his personal e-mail address and password.
By choosing to pay with PayPal, the amount is debited directly from the assigned credit card (Visa, Visa Electron, Mastercard) or prepaid (PostePay). PayPal protects the buyer's information as no financial information is passed.
A confirmation e-mail from PayPal will be sent to each transaction performed with this method.
Right of withdrawal and its effects
The Customer has the right to withdraw from the contract, without indicating the reasons, within 14 days (withdrawal period).
The withdrawal period expires after 14 days from the day on which the Customer or a third party, different from the carrier and indicated by him, comes into possession of the purchased goods. The right of withdrawal may be exercised by the Customer by contacting Sport Identity informing them of their decision to withdraw from the contract by an explicit declaration (for example letter sent by post, fax or e-mail).
To comply with the withdrawal deadline, it is sufficient for the Customer to send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.
In this case, all payments made to Sport Identity including shipping costs will be reimbursed (with the exception of additional costs resulting from the choice of a type of delivery other than the least expensive type of standard delivery offered), without undue payment delay and in any case no later than 14 days from the day on which Sport Identity will be informed of the decision to withdraw from this contract.
These refunds will be made using the same payment method used by the Customer for the initial transaction, unless otherwise expressly agreed; in any case, the Customer will not incur any fees as a result of such reimbursement. The reimbursement may be suspended until receipt of the goods or until the consumer has demonstrated that he has returned the goods, whichever is earlier.
In any case, the essential condition for the exercise of the right of withdrawal is the substantial integrity of the product, the packaging and the presence of any document and / or information material.
In the event that the object of the disputed order is not the same it does not return in the same conditions of receipt, that is in a perfect state of conservation, not used, provided with the original packaging and any illustrative sheets, without any lack, but instead is returned lacking even just one of the aforementioned essential characteristics, Sport Identity will consider the purchase of the said good by the Customer, which will remain available to the same. Sport Identity reserves the right to charge the customer for any costs incurred for the verification of the product and for the return of the same, should it prove to be intact and functioning, differently from what has been declared by the customer.
Non-conformity of defective products
The Products entered and offered on the Site are in compliance with national and EU legislation.
In the event of non-compliance, faults or defects in the Products purchased with respect to the description on the Site, the Customer has the right to immediate reimbursement of the non-compliant good.
The customer is required to immediately contact Sport Identity through the contact form or by sending an email to Customer Service, possibly accompanied by photographs that highlight the Product's damage or non-conformity. Sport Identity will send subsequent communication to the Customer indicating the method of reimbursement that could take place, with the approval of the Customer, even by means of discount vouchers on the next purchase higher than the value of the goods to be reimbursed, excluding any additional responsibility for Sport Identity, to any title.
The provisions regarding the legal guarantee of conformity of the goods, provided for by the Italian Consumer Code (Legislative Decree 206/2005, Part IV, Articles 102-135) are reserved.
Protection of personal data
On the occasion of a visit to our website www.kfit.it, the purchase of products on the Site or requests for information or assistance sent by us, Sport Identity may acquire data of a personal nature (hereinafter, the Data) of customers and users (hereinafter jointly, the User or Users). Below, in line with the provisions of Legislative Decree 196/2003 ("Privacy Code" or CP), we wish to inform you about the methods and the purposes with which these Data are processed. This information also refers to treatments carried out by subjects who carry out technical and organizational tasks on behalf of Sport Identity.
Purposes and methods of processing
By simply browsing the Website (without authenticating as registered Users), no personal data is collected. Depending on the services requested (or allowed) by the User, on the other hand, the Data is processed for the following purposes: execution of the obligations deriving from contractual relationships (for example, purchase of products, such as warranty extension and home delivery: see paragraph next for details); obligations imposed by laws, regulations and legislation; sending the Sport Identity newsletter, with discounts, promotions and news (see next paragraph for details); communications of a promotional and commercial nature of Sport Identity, assistance provided through our Customer Assistance Service - Contact us (reply to questions, reports, orders and requests). The Data is collected directly by the User concerned, or otherwise acquired, always and only to the extent strictly necessary to achieve the requested (or authorized) services, or, in general, to improve the quality of the service and the usability of the Site.
In relation to the aforementioned purposes, the processing takes place using manual, electronic and / or automated tools with logic related to the aforementioned purposes and, in any case, so as to guarantee the security and confidentiality of the data, for the time strictly necessary for the aforementioned purposes. . The server where the Site is hosted is located in Italy, and is managed by Sport Identity.
To allow the operation of certain services, some cookies are active: for details regarding their operation and the ways to disable them, we invite you to read the appropriate paragraph.
Within Sport Identity, the Data can be known only by appointees and managers, duly identified and authorized. In addition, for certain services, Sport Identity relies on trusted third parties to carry out tasks of a technical or organizational nature functional to the aforementioned purposes.
Mandatory and optional nature of the conferment and consequences of the transfer fee
The provision of data is optional. However, the refusal to provide the data previously indicated as necessary makes the provision of the requested service impossible (respectively, Newsletter service, conclusion of the purchase procedure and delivery of the goods).
Communication to third parties
Sport Identity relies on trusted third parties to perform technical or organizational tasks such as, for example, the provision of legal, accounting, tax, consulting, transmission, archiving, transport and sorting of communications (for example , a company for home delivery, correspondence management and data entry, customer support, call center management). These subjects are responsible or autonomous data controllers. Personal data may also be acquired by third parties (for example, companies, professionals, institutions, banks and other financial intermediaries, Public Registries) charged with performing services on behalf of the User and / or supplied to the Public Administration in particular cases , required by law. With the consent of the interested party, the data may be communicated by Sport Identity to other companies operating in the publishing, consumer goods and distribution, financial, insurance, services and humanitarian and charitable organizations sectors, for the aforementioned purposes, as well as for research institutes, to analyze habits and consumption choices. In any case, Sport Identity undertakes not to sell or rent the Data to external companies; furthermore, the Data is not disclosed.
Subscribing to the Newsletter allows you to periodically receive commercial communications and reports related to new products, promotions and Sport Identity offers. To this end, the e-mail address is necessary. In any case, the User may also renounce sending the Newsletter.
Intellectual property rights
All trademarks (both registered and unregistered), as well as any and all intellectual property, distinctive sign or name, image, photograph, written or graphic text and more generally any other intangible asset protected by international laws and conventions on the subject of intellectual property and industrial property, reproduced on the Website, remain the exclusive property of Sport Identity and / or its assignors, without giving the Customer any right to them from accessing the Site and / or signing the Purchase Agreements.
Any use, even partial, of the same is prohibited without the prior written authorization of Sport Identity in favor of which all the relative rights are exclusively reserved.
Applicable law and competent court
These General Conditions and any and all contracts entered into with the Customer are governed by Italian law, subject to the application of Community legislation and international treaties, when applicable, as well as the national legislation protecting consumers.
For any dispute concerning the interpretation, execution, validity or effectiveness of these General Conditions and of any contract stipulated with the Customers, the Bolzano Court will have exclusive jurisdiction.